Privacy Policy

Who We Are

Schabel Exteriors (“Schabel Exteriors,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us through our website, phone calls, text messages, email communications, estimate requests, financing inquiries, and other interactions.

 

Schabel Exteriors is a Wisconsin-based exterior contracting company providing services that may include roofing, siding, gutters, repairs, inspections, estimates, and related exterior improvement services for residential and commercial customers.

 

Contact Information:
Schabel Exteriors
3210 W Nordale Drive

Appleton, WI 54914

 

Phone: 920-442-0700
Email: office@schabelexteriors.com
Website: http://www.schabelexteriors.com

 

Information We Collect

We may collect the following categories of information:

• Information You Provide Directly

• Name
• Property address
• Billing or mailing address
• Email address
• Phone number
• Service request details
• Project photos or files you submit
• Insurance claim-related details you choose to share
• Financing inquiry details
• Any other information you voluntarily provide

 

• Information Collected Automatically

• IP address
• Pages visited
• Device Identifier
• Time spent on pages
• Referral URLs
• Approximate geographic location
• Website interaction data through cookies, pixels, analytics tools, or similar technologies

• Communications Data

• If you contact us by phone, email, web form, or text message, we may retain records of those communications, including appointment confirmations, estimate follow-up, customer service messages, and project-related communications.

 

How We Use Your Information

We may use your information for legitimate business purposes, including to:

• Respond to inquiries and estimate requests
• Schedule inspections, appointments, and consultations
• Prepare proposals, contracts, or project documents
• Communicate about services, project updates, or scheduling
• Provide customer support
• Process payments or billing-related matters
•  Facilitate financing or payment-option inquiries
• Improve our website, advertising, and customer experience
• Send marketing emails, texts, or promotional offers, where permitted
• Maintain business records
• Prevent fraud, abuse, or misuse of our website
• Comply with legal obligations
• Enforce our legal rights and agreements

 

Cookies, Analytics, and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality and understand how visitors use our site.

 

These tools may help us:

• Remember user preferences
• Measure website traffic and engagement
• Evaluate advertising performance
• Retarget ads to website visitors
• Improve website usability and marketing campaigns

 

Technologies may include tools such as:

• Google Analytics
• Google Ads
• Meta Pixel / Facebook advertising tools

 

Text Messages, Calls, and Marketing Communications

If you provide your phone number or email address, you may receive communications from us related to:

• estimate requests,
• appointment scheduling,
• project updates,
• customer service,
• and promotions or marketing campaigns where applicable

 

SMS / Text Messaging Consent
By voluntarily providing your mobile number and opting in where required, you agree that Schabel Exteriors may send you text messages related to your inquiry, appointment, service request, project, or marketing offers, subject to applicable law.

 

Standard message and data rates may apply.
Message frequency may vary.
You may opt out of marketing texts at any time by replying STOP.
Consent to receive text messages is not a condition of purchase.

 

How We Share Information

We do not sell your personal information in the ordinary sense of selling customer lists for money.

 

We may share your information only as reasonably necessary with:

• Website hosting providers
• CRM and lead management providers
• Scheduling and communication tools
• Email and SMS communication platforms
• Payment processors
• Financing or lending partners (if you request financing information)
• Advertising and analytics providers
• Subcontractors, suppliers, or vendors involved in your project, when necessary
• Professional advisors (legal, accounting, insurance)
• Government authorities or law enforcement when required by law
• A buyer or successor entity in connection with a merger, sale, or business transfer

 

Additional Privacy Terms

 

Third-Party Services and Links
Our website may contain links to third-party websites, financing applications, manufacturer websites, review platforms, social media pages, or other services we do not control.

 

Reviews, Testimonials, and User Submissions
If you submit a review, testimonial, photo, video, or other content to us, or if you authorize us to use your review or project photos, you grant us permission to use that content for business and marketing purposes unless otherwise agreed in writing.

 

Data Security
We use reasonable organizational, physical, technical, and administrative measures to protect personal information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.

 

Data Retention
We retain personal information for as long as reasonably necessary to provide requested services, maintain business and project records, comply with legal, tax, insurance, warranty, and accounting obligations, resolve disputes, and enforce our agreements.

 

Your Choices and Rights
Subject to applicable law, you may request that we update or correct your information, stop sending marketing emails, stop sending marketing texts, or delete certain personal information we are not legally required to keep.

 

State Privacy Rights

Residents of certain states may have rights to request access to, correction of, deletion of, or limitation on the use of certain personal information, subject to applicable exceptions and verification requirements. To exercise any applicable privacy rights, contact us by phone or email.

 

Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website. We request that such individuals do not provide personal information through our online services. If parents or guardians become aware that their child has provided us with information without their consent, they should promptly contact us and we will delete such information from our files.

 

Wisconsin Data Breach Notice
If Schabel Exteriors experiences a qualifying data breach involving certain personal information maintained in connection with our business, we will provide notice as required by applicable Wisconsin law.

 

Do Not Track Signals
Because there is not a universally accepted standard for responding to Do Not Track browser signals, our website may not respond to all such requests.

 

Social Media Platforms

We may interact with users of various social media platforms, including Meta®, Instagram®, and X®. Please note that any content you post to such social media platforms (for example, pictures, information, or opinions), as well as any personal information that you otherwise make available to users (for example, your profile), is subject to the applicable social media platform’s terms of use and privacy policies. We recommend that you review this information carefully to better understand your rights and obligations regarding such content.

 

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above.

 

Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:

 

Schabel Exteriors
3210 W Nordale Drive

Appleton, WI 54914

 

Phone: 920-442-0700
Email: office@schabelexteriors.com
Website: http://www.schabelexteriors.com